Privacy

Privacy Policy

Effective date: June 29, 2026
Issued by: Paper Giants Publishing, LLC
Contact: Paper Giants Publishing, LLC — Columbus, Ohio

Section 1Introduction

Paper Giants Publishing, LLC (“Company,” “we,” “us,” or “our”) develops and distributes Progress Desk (“the Software”), a local-first special education case management application. We are committed to protecting the privacy of our customers and, critically, the students whose information our customers manage using the Software.

This Privacy Policy explains what information we collect from purchasers of the Software, how we use that information, and how we safeguard the privacy of all parties involved. By purchasing, installing, or using Progress Desk, you (“User,” “you,” or “your”) agree to the practices described in this Policy.

Section 2Our Core Privacy Commitment

Progress Desk is built on a local-first architecture. This means that all educational data, including all student records, IEP documentation, case management notes, and related information, is created, stored, and processed locally on the User's own device.

Paper Giants Publishing, LLC does not collect, access, receive, transmit, store, or process any student data through the Software at any time.

Section 3Information We Collect

We collect only the minimum information necessary to process your purchase, provide you with the Software, and fulfill our legal and business obligations. This includes:

Purchase and Account Information. Your name, email address, billing address, and payment information as required to complete a purchase transaction. Payment processing is handled by third-party payment processors; we do not store full credit card numbers or payment credentials on our systems.
License and Registration Information. Information necessary to issue, activate, and manage your software license, such as your name, email address, and license key.
Transaction Records. Purchase date, order number, product version, and transaction amount as required for accounting, tax compliance, and customer support purposes.
Customer Support Communications. If you contact us for support, we may retain your name, email address, and the content of your communication to resolve your inquiry and improve our services.
Basic Usage and Diagnostic Data. We may collect anonymized, non-personally-identifiable diagnostic information (such as crash reports, application version, and operating system type) solely for the purpose of improving Software performance and stability. This data contains no student information, no educational records, and no personally identifiable information about any individual other than what is necessary to associate a diagnostic report with a license for support purposes.

We do not collect any information beyond what is described above.

Section 4Information We Do Not Collect

To be clear and unambiguous:

No Student Data. We do not collect, access, receive, view, transmit, store, or process any information about students, including names, identification numbers, grades, assessment scores, IEP documentation, disability status, behavioral records, attendance records, or any other educational record as defined under the Family Educational Rights and Privacy Act (FERPA), 20 U.S.C. § 1232g.
No Student Personally Identifiable Information (PII). We do not collect, access, or receive any student personally identifiable information at any time, through any feature of the Software, or through any other channel related to your use of the Software.
No Classroom or School Data. We do not collect information about schools, districts, classrooms, teachers' caseloads, student rosters, or any data derived from the User's professional educational activities.
No Behavioral Tracking of Users. We do not use cookies, pixels, analytics trackers, or similar technologies to monitor how you use the Software after installation. We do not build user profiles, track usage patterns for advertising purposes, or collect behavioral data.

Section 5How We Use the Information We Collect

The limited information we collect is used exclusively for the following purposes:

Processing and fulfilling your purchase of the Software.
Issuing, activating, and managing your software license.
Providing customer support and responding to your inquiries.
Complying with applicable tax, accounting, and legal obligations.
Sending transactional communications related to your purchase (such as receipts, license information, and critical Software updates).
Improving Software stability and performance through anonymized diagnostic data.

We do not use your information for advertising, marketing profiling, behavioral targeting, or any purpose unrelated to the direct provision of the Software and associated customer support.

Section 6Information Sharing and Disclosure

We do not sell, rent, lease, trade, or otherwise provide your personal information to any third party for their own commercial, marketing, or advertising purposes. We have never sold customer information and will never sell customer information.

We may share your information only in the following limited circumstances, which represent standard and necessary business operations:

Payment Processors. We share billing and payment information with third-party payment processors solely to complete your purchase transaction. These processors are contractually obligated to use your information only for payment processing.
Legal Compliance. We may disclose your information if required to do so by law, regulation, subpoena, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business Transfers. In the event of a merger, acquisition, or sale of all or a portion of our assets, customer information may be among the assets transferred. In such an event, we will provide notice before your information becomes subject to a different privacy policy.
Service Providers. We may engage trusted service providers who perform functions on our behalf (such as email delivery or hosting). These providers are contractually prohibited from using your information for any purpose other than providing services to us.

No other sharing, disclosure, or transfer of your personal information occurs.

Section 7Data Retention

We retain your purchase and license information for as long as your license is active and for a reasonable period thereafter to comply with our legal, accounting, and tax obligations. Customer support communications are retained for a reasonable period to ensure continuity of service. You may request deletion of your personal information at any time by contacting us, subject to our legal retention obligations.

Section 8Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect from unauthorized access, use, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Section 9Children's Privacy

Progress Desk is designed for use by adult professionals, specifically, special education teachers, intervention specialists, and related service providers. The Software is not directed at children under the age of 13 (or the applicable age of consent in your jurisdiction), and we do not knowingly collect personal information from children. Because all student data remains local to the User's device and is never transmitted to us, no student information, including information about minor children, is collected by Paper Giants Publishing, LLC through the Software.

Section 10FERPA, IDEA, and Educational Privacy Laws

Because Progress Desk operates on a local-first architecture and Paper Giants Publishing, LLC does not collect, access, or store any student data:

The Company does not function as a “school official” under FERPA.
The Company does not receive “education records” as defined under FERPA.
The Company does not access records protected under the Individuals with Disabilities Education Act (IDEA).
The User retains sole custody, control, and responsibility for all educational records and student PII entered into and managed within the Software.

Users remain solely responsible for complying with FERPA, IDEA, Section 504 of the Rehabilitation Act, and any applicable state student privacy laws in their use of the Software.

Section 11Your Rights

Depending on your jurisdiction, you may have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate personal information.
Request deletion of your personal information, subject to our legal retention obligations.
Opt out of any non-essential communications.

To exercise any of these rights, please contact us using the information provided below.

Section 12Third-Party Services

The Software may, at the User's discretion, integrate with third-party services or platforms. Any data shared with such third-party services is governed by the respective privacy policies of those services, not this Policy. Paper Giants Publishing, LLC is not responsible for the privacy practices of any third-party service.

Section 13Changes to This Privacy Policy

Paper Giants Publishing, LLC reserves the right to update or modify this Privacy Policy at any time. We will notify Users of material changes by posting the revised Policy with an updated Effective Date. If changes are significant, we will make reasonable efforts to provide direct notice (such as email notification). Continued use of the Software following any such modification constitutes acceptance of the revised Policy.

Section 14Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles.

Section 15Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@progressdesk.app.

Paper Giants Publishing, LLC

Columbus, Ohio

This privacy policy does not constitute legal advice. Users are encouraged to consult with a qualified attorney regarding their specific legal obligations and rights.