Progress Desk Terms of Service

Effective date

June 29, 2026

Issued by

Paper Giants Publishing, LLC

Contact

Paper Giants Publishing, LLC — Columbus, Ohio

Section 1Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Paper Giants Publishing, LLC (“Company,” “we,” “us,” or “our”), governing your purchase, installation, and use of Progress Desk (“the Software”). By purchasing, downloading, installing, or using the Software, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, do not purchase, download, install, or use the Software. If you have already purchased the Software and do not agree to these Terms, you may request a refund in accordance with the applicable refund policy described in Section 6 of these Terms.

Section 2Definitions

• “Software” refers to Progress Desk, including all associated updates, patches, documentation, and supplementary materials provided by the Company.
• “User” refers to the individual who purchases a license to the Software and is authorized to use the Software under that license.
• “Student Data” refers to any information about students — including names, identification numbers, grades, assessment scores, IEP documentation, disability status, behavioral records, attendance records, and any other educational record as defined under the Family Educational Rights and Privacy Act (FERPA), 20 U.S.C. § 1232g — that the User enters into, stores within, or manages through the Software.
• “License” refers to the limited, non-exclusive, non-transferable right granted to the User under these Terms.
• “District License” refers to a multi-seat license purchased by a school district, educational service center, charter management organization, or other educational institution (“Purchasing Entity”) for use by its designated employees.
• “License Administrator” refers to the individual designated by the Purchasing Entity to manage the assignment, reassignment, and administration of seats under a District License.
• “Authorized User” refers to an individual employee of the Purchasing Entity who has been assigned a seat under a District License by the License Administrator.
• “Maintenance Plan” refers to the optional annual service agreement providing continued software updates, new features, and priority customer support beyond the base perpetual license.

Section 3License Grant

Subject to your compliance with these Terms, Paper Giants Publishing, LLC grants you a limited, non-exclusive, non-transferable, perpetual license to install and use the Software on devices you own or control, subject to the following conditions:

• Single-Seat License. Each license is issued to a single individual User. The Software may not be shared with, sublicensed to, or used by any person other than the licensed User. If additional individuals require access to the Software, each individual must purchase a separate license.
• Multi-Device Use. A single-seat license permits the licensed User to install the Software on multiple devices owned or controlled by that User (for example, a personal laptop and a work-issued device), provided the Software is used only by the licensed individual.
• Perpetual License. Your license to the Software does not expire so long as you remain in compliance with these Terms. The Company is not obligated to provide updates, new features, or ongoing support beyond what is described in Section 10 of these Terms.

3.2 District Licenses

School districts, educational service centers, charter management organizations, and other educational institutions may purchase a District License for multiple seats under the following terms:

• Multi-Seat Purchase. A District License permits the Purchasing Entity to purchase a specified number of seats for use by its designated employees. Each seat is assigned to one individual Authorized User at a time. The total number of active installations may not exceed the number of seats purchased.
• Minimum Purchase. District Licenses require a minimum purchase of ten (10) seats. Purchases of fewer than ten seats are subject to individual license pricing.
• Volume Pricing. District Licenses are offered at per-seat pricing that varies based on the total number of seats purchased. The Company publishes its current volume pricing schedule on its website and may update pricing at any time. The pricing in effect at the time of purchase governs the transaction.
• License Administrator. The Purchasing Entity shall designate a License Administrator who is responsible for assigning seats to Authorized Users, managing reassignments, maintaining an accurate roster of Authorized Users, and serving as the primary point of contact between the Purchasing Entity and the Company.
• Seat Assignment and Reassignment. Each seat under a District License is assigned to one individual Authorized User. Seats may be reassigned by the License Administrator when an Authorized User leaves the Purchasing Entity's employment, changes roles, or no longer requires access to the Software. Seats may not be shared concurrently among multiple individuals.
• Authorized User Obligations. Each Authorized User under a District License is bound by these Terms as though they had purchased an individual license. The Purchasing Entity is responsible for ensuring that all Authorized Users are aware of and comply with these Terms.
• Perpetual License. District Licenses are perpetual and do not expire so long as the Purchasing Entity and its Authorized Users remain in compliance with these Terms. The Company is not obligated to provide updates, new features, or ongoing support beyond what is described in Section 10 of these Terms, unless the Purchasing Entity has purchased a Maintenance Plan as described in Section 6.4.
• Institutional Use Only. District Licenses are for use by employees of the Purchasing Entity in the performance of their professional duties. Seats may not be assigned to contractors, volunteers, student teachers, or individuals who are not employees of the Purchasing Entity without the Company's prior written consent.
• No Transferability. District Licenses may not be transferred, resold, or assigned to a different institution without the Company's prior written consent. In the event of a merger, consolidation, or reorganization of the Purchasing Entity, the Company will work in good faith with the successor entity to transition the District License, which may require execution of a new agreement.

Section 4License Restrictions

You may not, and you agree not to:

• Copy, reproduce, distribute, publish, or make the Software available to any third party, whether for commercial or non-commercial purposes.
• Sell, resell, sublicense, lease, rent, lend, or transfer your license or any rights to the Software to any third party.
• Modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works based on the Software, except to the extent that such activity is expressly permitted by applicable law notwithstanding this restriction.
• Remove, alter, or obscure any copyright notices, trademarks, or other proprietary notices contained in the Software.
• Use the Software in any manner that violates applicable law, including but not limited to federal, state, or local laws governing student data, educational records, or privacy.
• Use the Software to develop a competing product or service.
• Circumvent, disable, or interfere with any license verification, copy protection, or security features of the Software.

Section 5Eligibility

The Software is designed for use by adult professionals, including but not limited to special education teachers, intervention specialists, related service providers, and educational administrators. By purchasing and using the Software, you represent and warrant that you are at least eighteen (18) years of age and possess the legal authority to enter into this agreement.

Section 6Purchasing and Payment

6.1 Direct Purchases

If you purchase the Software directly from Paper Giants Publishing, LLC (including through the Company's website), you agree to provide accurate and complete payment information. All prices are stated in U.S. dollars unless otherwise indicated. Payment is due at the time of purchase.

Refund Policy. If you are dissatisfied with the Software, you may request a refund within thirty (30) days of your original purchase date by contacting Paper Giants Publishing, LLC. Refunds are issued at the Company's reasonable discretion. Upon receiving a refund, your license is immediately terminated, and you must delete all copies of the Software from your devices.

6.2 App Store Purchases

If you purchase the Software through the Apple App Store, Mac App Store, or any other third-party application marketplace (“App Store”), your purchase is subject to the terms and conditions of that App Store, including its refund and billing policies. In the event of any conflict between these Terms and the applicable App Store terms regarding purchase, billing, or refunds, the App Store terms shall govern with respect to those specific matters. All other provisions of these Terms remain in full force and effect.

6.3 District Purchases

District Licenses are purchased directly from Paper Giants Publishing, LLC. The Company accepts purchase orders from qualified educational institutions. Payment terms for District Licenses are net thirty (30) days from the date of invoice, unless otherwise agreed in writing.

Volume Pricing. Per-seat pricing for District Licenses is based on the total number of seats purchased in a single transaction. The applicable pricing tier is determined by the total seat count at the time of purchase. Subsequent additions of seats are priced at the tier corresponding to the new cumulative total, applied only to the additional seats purchased.

Refund Policy for District Licenses. District License refund requests must be submitted by the License Administrator within thirty (30) days of the original purchase date. Partial refunds for unused seats may be issued at the Company's reasonable discretion. Upon receiving a full refund, the District License is immediately terminated, and all Authorized Users must delete the Software from their devices.

6.4 Maintenance Plans

The Company offers an optional annual Maintenance Plan for both individual and District Licenses. The Maintenance Plan provides:

• Continued access to all software updates, patches, bug fixes, and new feature releases published during the active Maintenance Plan period.
• Priority customer support with expedited response times.
• Access to new platform features and enhancements as they become available.

Pricing. The annual Maintenance Plan is priced at a percentage of the original license cost, as published on the Company's website. Maintenance Plan pricing may be updated by the Company at the time of renewal.

Term and Renewal. Each Maintenance Plan has a term of one (1) year from the date of purchase or renewal. Maintenance Plans do not auto-renew. The Purchasing Entity or individual User must affirmatively purchase a renewal prior to the expiration of the current term. Lapsed Maintenance Plans may be reinstated subject to a reinstatement fee at the Company's discretion.

Effect of Lapse. If a Maintenance Plan lapses or is not renewed, the User's perpetual license to the Software remains in effect, but the User will no longer receive software updates, new features, or priority support. The User may continue to use the version of the Software installed at the time of lapse.

6.5 Taxes

You are responsible for any applicable sales tax, use tax, value-added tax, or other taxes or duties imposed by any governmental authority in connection with your purchase, except for taxes based on the Company's net income.

Section 7Privacy and Data Collection

Paper Giants Publishing, LLC is committed to protecting your privacy. Our data collection practices are governed by our separate Privacy Policy, which is incorporated into these Terms by reference. The key commitments are summarized here:

7.1 Information We Collect

We collect only the minimum information necessary to process your purchase, provide you with the Software, and fulfill our legal and business obligations:

• Your name, email address, billing address, and payment information as required to complete a purchase transaction.
• License and registration information necessary to issue and manage your license.
• Transaction records required for accounting, tax compliance, and customer support.
• Customer support communications, if you contact us.
• Anonymized, non-personally-identifiable diagnostic data (such as crash reports and operating system type) solely for improving Software stability. This data contains no student information and no educational records.

We do not collect any information beyond the above.

7.2 Information We Do Not Collect

Progress Desk is built on a local-first architecture. All educational data is created, stored, and processed locally on your device.

• No Student Data. We do not collect, access, receive, view, transmit, store, or process any Student Data at any time.
• No Student PII. We do not collect any student personally identifiable information through any feature of the Software.
• No Behavioral Tracking. We do not use cookies, pixels, analytics trackers, or similar technologies to monitor how you use the Software after installation.

7.3 No Sale of Customer Information

We do not sell, rent, lease, trade, or otherwise provide your personal information to any third party for their own commercial, marketing, or advertising purposes. We have never sold customer information and will never sell customer information.

Customer information is shared only in the ordinary course of business operations as described in our Privacy Policy — specifically with payment processors (to complete transactions), when required by law, in connection with a business transfer (with notice), and with contracted service providers who are prohibited from using your data for any other purpose.

Section 8Student Data, Educational Records, and FERPA

8.1 Local-First Architecture

The Software is designed so that all Student Data — including IEP documentation, case management records, assessment data, progress monitoring notes, and all related educational records — remains on the User's local device. Paper Giants Publishing, LLC does not collect, access, receive, transmit, store, host, or process any Student Data.

8.2 User Responsibility for Student Data

The User is solely responsible for:

• The accuracy, completeness, security, and lawful handling of all Student Data entered into or managed through the Software.
• Compliance with the Family Educational Rights and Privacy Act (FERPA), 20 U.S.C. § 1232g, and its implementing regulations at 34 CFR Part 99.
• Compliance with the Individuals with Disabilities Education Act (IDEA), Section 504 of the Rehabilitation Act, and any other federal, state, or local laws, regulations, or policies governing student data, educational records, or special education documentation.
• Maintaining independent backup copies of all Student Data and educational records.
• Ensuring that any synchronization, export, or transfer of Student Data is performed in compliance with applicable law and district policy.

8.3 Company's Status Under FERPA

Because the Company does not collect, access, or store any Student Data, the Company does not function as a “school official” under FERPA, does not receive “education records” as defined under FERPA, and does not access records protected under IDEA.

Section 9User Responsibilities

By using the Software, you agree to:

• Use the Software only for its intended purpose as a professional tool for special education case management and documentation.
• Verify the accuracy and completeness of all data entered into and generated by the Software before relying upon it or submitting it in any official capacity.
• Maintain independent backup copies of all records, documents, and data.
• Comply with all applicable laws, regulations, school district policies, and professional standards in your use of the Software.
• Protect your license credentials and prevent unauthorized access to the Software on your devices.
• Promptly notify the Company of any unauthorized use of your license or any security breach related to the Software.

Section 10Updates, Support, and Modifications to the Software

10.1 Updates

The Company may, at its sole discretion, release updates, patches, bug fixes, or new versions of the Software. The Company is not obligated to provide any updates or ongoing development. If updates are made available, they may be subject to additional or modified terms.

10.2 Support

The Company may provide customer support at its discretion. The Company is not obligated to provide any specific level of support, response time, or ongoing maintenance under a perpetual license. Any support offered is provided on a reasonable-efforts basis.

10.3 Modifications

The Company reserves the right to modify, suspend, or discontinue any feature or functionality of the Software at any time, with or without notice. The Company shall not be liable to you or any third party for any modification, suspension, or discontinuation of any feature.

Section 11Intellectual Property

11.1 Ownership

The Software, including but not limited to its source code, object code, design, structure, user interface, documentation, and all associated intellectual property rights, is and shall remain the exclusive property of Paper Giants Publishing, LLC. These Terms grant you a limited license to use the Software; they do not transfer any ownership interest in or to the Software.

11.2 Trademarks

“Progress Desk,” “Paper Giants Publishing,” and associated logos and marks are trademarks of Paper Giants Publishing, LLC. You may not use these marks without the Company's prior written consent.

11.3 User Content

All data, documents, and content that you create, enter, or generate using the Software (“User Content”) remains your property. The Company claims no ownership interest in your User Content. Because the Software operates on a local-first architecture, the Company does not access, collect, or store your User Content.

Section 12Disclaimer of Warranties

The Software is provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, Paper Giants Publishing, LLC expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Warranties that the Software will meet your requirements, operate without interruption, be error-free, or be free of harmful components.
• Warranties regarding the accuracy, reliability, or completeness of any content, output, reports, templates, or documents generated or displayed by the Software.
• Warranties that the Software satisfies the requirements of FERPA, IDEA, Section 504, or any other law or regulation.

No oral or written information or advice given by the Company shall create a warranty not expressly stated in these Terms.

Section 13Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Paper Giants Publishing, LLC, its officers, directors, employees, agents, contractors, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or related to:

• Your use of, or inability to use, the Software.
• Any loss, corruption, deletion, or unauthorized access of data, including Student Data.
• Any errors, omissions, or inaccuracies in content generated by the Software.
• Any decisions made or actions taken based on information obtained through the Software.
• Any unauthorized access to or alteration of your data or transmissions.
• Any third-party conduct related to the Software.

To the extent permitted by applicable law, the Company's total cumulative liability arising out of or related to these Terms or the Software shall not exceed the amount you actually paid to the Company for the Software license.

Section 14Indemnification

You agree to indemnify, defend, and hold harmless Paper Giants Publishing, LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use or misuse of the Software.
• Your violation of these Terms.
• Your violation of any applicable law, regulation, or third-party right.
• Any claim related to Student Data entered into, managed through, or generated by the Software under your control.
• Any claim alleging a FERPA violation, data breach, or privacy violation arising from your use of the Software.

Section 15Termination

15.1 Termination by the Company

The Company may terminate or suspend your license immediately, without prior notice or liability, if you breach any provision of these Terms. Upon termination, your right to use the Software ceases immediately, and you must delete all copies of the Software from your devices.

15.2 Termination by the User

You may terminate your license at any time by deleting all copies of the Software from your devices.

15.3 Survival

The following sections survive termination of these Terms: Sections 4, 7, 8, 11, 12, 13, 14, 15.3, 16, 17, and 18.

Section 16Third-Party Services

The Software may, at the User's discretion, integrate with third-party services, platforms, or applications. Your use of any third-party service is governed by that service's own terms of service and privacy policy. Paper Giants Publishing, LLC is not responsible for the availability, accuracy, privacy practices, or content of any third-party service, and shall not be liable for any loss or damage arising from your use of any third-party service in connection with the Software.

Section 17Governing Law and Dispute Resolution

17.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles.

17.2 Jurisdiction

Any dispute arising out of or related to these Terms or the Software shall be subject to the exclusive jurisdiction of the state and federal courts located in Franklin County, Ohio. You consent to the personal jurisdiction of such courts and waive any objection to venue therein.

17.3 Waiver of Class Action

To the fullest extent permitted by applicable law, any dispute resolution proceedings shall be conducted on an individual basis and not as part of a class, consolidated, or representative action.

Section 18General Provisions

18.1 Entire Agreement

These Terms, together with the Privacy Policy and Legal Disclaimer incorporated herein by reference, constitute the entire agreement between you and Paper Giants Publishing, LLC regarding the Software and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written.

18.2 Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

18.3 Waiver

The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

18.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without the Company's prior written consent. The Company may assign its rights and obligations under these Terms without restriction.

18.5 Notices

Any notice required or permitted under these Terms shall be in writing and shall be deemed effective upon receipt. Notices to the Company should be directed to Paper Giants Publishing, LLC, Columbus, Ohio.

18.6 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

Section 19Modifications to These Terms

Paper Giants Publishing, LLC reserves the right to modify these Terms at any time. We will notify Users of material changes by posting the revised Terms with an updated Effective Date. If changes are significant, we will make reasonable efforts to provide direct notice (such as email notification or in-app notification). Continued use of the Software following any such modification constitutes acceptance of the revised Terms.

Section 20Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

support@progressdesk.app
Paper Giants Publishing, LLC
Columbus, Ohio

These Terms of Service do not constitute legal advice. Users are encouraged to consult with a qualified attorney regarding their specific legal obligations and rights.